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Insurance & Policies

We encourage you to contact our office directly to find out more about services, rates, and insurance queries. Please note that it is advised to also contact your insurance carrier before you schedule an appointment to verify that you are covered for mental health services at our office.

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Our office is in network with the following insurance carriers:

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  • Aetna

  • AM Better

  • American Plan Administrators 

  • Blue Cross Blue Shield

  • Cigna

  • Florida Healthcare Plans

  • Humana 

  • Medicare

  • Sunshine Health

  • Tricare

  • United Healthcare of all States

  • UMR

  • United Oscar

  • United Healthcare Student Resources  

  • Wellcare​

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Questions to ask your health insurance provider:

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  • Does my health insurance plan include mental health benefits?

  • Do I have a deductible? If so, what is it and have I met it yet?

  • Does my plan limit how many sessions per calendar year I can have? If so, what is the limit?

  • Do I need written approval from my primary care physician in order for services to be covered?

  • What is the process for reimbursement if my plan has out-of-network benefits?

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Payment

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Payment is due at the time of services rendered. We accept cash, check and all major credit cards as forms of payment. Failure to pay at time of appointment may result in rescheduling or cancellation until remaining balance is paid.

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Cancellation Policy

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If you are unable to attend a appointment, please make sure you cancel at least 24 hours beforehand. Otherwise, you will be subject to a $50 fee for no-shows, late-cancellations, and late-reschedules.

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Confidentiality & Privacy Policy


The Heath Insurance Portability and Accountability Act (HIPAA), protects the relationship between a patient and healthcare provider, and information cannot be disclosed without written permission. A clinical summary is provided upon written request only. To read more about our Notification of Privacy Practices, click here.

OUR ADDRESS

1337 South International Parkway 

Suite 1301

Lake Mary, Florida 32746

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Phone: (407) 878-0022

Fax: (888) 815-1039

HOURS OF OPERATION

Monday: 8am- 5pm

Tuesday: 8am- 5pm

Wednesday: 8am- 5pm

Thursday: 8am- 5pm

Friday: 8am- 5pm

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*Please note we are closed everyday from 12pm-1pm*

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